Returns & Exchanges
At RCMA Makeup, we want you to be completely satisfied with your professional beauty products. If you are not happy with your purchase, we accept returns on unused or gently used items within 30 days of delivery.
Initiate Your Request
Contact our support team with your order number and the reason for your return to receive a Return Merchandise Authorization (RMA) number.
Secure the Package
Place the items safely in their original packaging to ensure they are protected during transit and include a copy of your packing slip.
Ship the Items
Affix the provided shipping label or use a trackable carrier of your choice to send the package back to our distribution center.
Receive Your Refund
Once our quality control team inspects the returned items, we will process your refund to the original payment method within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing